Privacy Policy

1. Information We Collect

We may collect and process the following data about you:

• Personal Information You Provide:
  • Contact Details: Name, email address, phone number, postal address, etc.
  • Transaction Information: Information related to your purchases or requests.
  • Messages: Any feedback or queries you provide through contact forms or communication.
• Automatically Collected Data:
  • Cookies: We may collect information about your use of our website using cookies and similar technologies.
  • Device Data: IP address, browser type, location, and other information related to your device.
  • Usage Data: Pages you visit, time spent on the site, and other interaction data.

2. How We Use Your Information

We use your personal information to:

• Provide and manage our services and products.
• Respond to your inquiries and communicate with you.
• Improve our website, products, and services.
• Comply with legal obligations.
• Send promotional emails or newsletters (with your consent).

By providing your contact information, you agree to receive a call back or text message from ZenMed Solutions Inc at the phone number provided. Data rates may apply. You can opt out of text messages at any time by replying “STOP” to any message received. We use your phone number strictly for communication purposes related to your inquiries, service updates, or relevant information about our offerings.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

• Consent: Where you have provided explicit consent for us to process your data.
• Contract: When processing is necessary for the performance of a contract with you.
• Legitimate Interest: For our legitimate interests, such as improving our services, provided that your interests and fundamental rights do not override those interests.
• Legal Obligation: Where we are required to process your data to comply with applicable laws.

4. How We Share Your Information

We may share your personal data with:

• Service Providers: Trusted third-party service providers who assist in our operations, such as payment processors, hosting providers, or email services.
• Legal and Regulatory Authorities: When required by law or to protect the rights and safety of Zenmed Solutions Inc.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

We do not sell your personal information to third parties.

5. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to, stored, and processed in the U.S. or other countries where we operate. We ensure that adequate safeguards are in place to protect your data when transferred internationally, including reliance on standard contractual clauses or other approved transfer mechanisms.

6. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You may request access to the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccuracies in your personal data.
• Right to Erasure: You may request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You can ask us to limit the processing of your data in certain situations.
• Right to Object: You may object to our processing of your data, particularly for direct marketing purposes.
• Right to Data Portability: You may request to receive your data in a structured, commonly used format.
• Right to Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@ZenMedInc.com.

8. Cookies and Tracking Technologies

We may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Services, such as your IP address, pages you visit, and when you view a page or open an email in which a tag is embedded. Some tracking technologies are served by third parties. These third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content and for other purposes. We do not control these third parties’ tracking technologies or how they may be used. The information practices of these third parties are governed by their own privacy policies and are not covered by this Privacy Policy. If you have any questions about an advertisement or other targeted content, you should contact the third party directly.

9. Data Security

We take appropriate measures to secure your personal data and protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us by email at info@ZenMedInc.com.